The ProAnswerGhana 30-day promise

What's covered

• Your monthly subscription fee — fully refunded.
• Any overage you were charged — fully refunded.
• All onboarding work is kept free — no clawback.

How to claim

1. Send one email to [email protected] with "Refund Request" in the subject.
2. Tell us what went wrong — we want to know, genuinely, so we can do better.
3. We process the refund within 5 business days to the method you paid with (MoMo, bank, card).

Why we can afford to promise this

Because 98% of our clients stay with us. Because our answer rate is over 98%. Because our team has been doing this since 2017. We know what it takes to keep a business happy — and if we miss the mark, we'd rather make it right than fight about it.

What isn't covered

• Requests made after the first 30 days of your paid plan.
• The free trial period itself (there's nothing to refund — it was already free).
• Fraudulent or abusive usage (defined in our Terms of Service).